Eighteen months after the contracts were signed Andries Vlot, General Manager of TSN Green, still enthusiastic about the collaboration with DNA Services. It was not without reason that Andries was together with in June 2022 Hans de Wit, Commercial Director & Co-Owner DNA Services, on stage at the ITT event about logistics & transport. Together they explained how the fast-growing logistics service provider from Houten can excel in the field of sustainable transport thanks to the IT services of DNA Services. Shared ambitions and a good connection ensure this optimal collaboration, Andries and Hans emphasize.
In no sector can an organization function without a stable and secure IT environment. The digital transformation in fact turns every organization into an IT and data-based organization. This certainly applies to a sector such as logistics and transport. Accurate inventory management and delivery as efficiently as possible thanks to good trip planning are crucial. This is increasingly accompanied by ambitions in the field of sustainability and corporate social responsibility. TSN Groen is one of the most progressive logistics service providers for web shops and retail. The company specializes in the complete logistics handling of large consumer goods, via a growing logistics network with hubs in Houten, Drachten, Rijen, Schiphol, Bleiswijk, Twente and Schelle (Belgium).
According to Andries, another distinguishing feature of TSN Groen is the sustainable character of the company. For example, we are fully committed to an electric fleet and the offices are designed to be sustainable.
IT facilitates ambitions
From its distribution hubs, the company serves Benelux-wide leading customers such as IKEA, Kwantum and Leen Bakker. The service package is aimed at offering the goods at any time the consumer wishes. For this purpose, TSN Groen has developed services such as Same day delivery, Before work delivery, Next day delivery, After work delivery. But also Time frame delivery, Weekend service and even VIP service, where the consumer determines the exact time of delivery.
Due to the strong growth of TSN Groen and the growing diversity in the surrounding services, there was a need for a solid and experienced IT partner with demonstrable references within the logistics sector. “We are a fast-growing service provider,” says Andries. “In order to continue to achieve our growth, it is a prerequisite that we have the right expertise in the field of IT. Not least to support the ambitious package of services that we offer.”
Reason for the company to look for an IT partner with similar ambitions and DNA. In 2021, this search eventually led to DNA Services (Hendrik Ido-Ambacht). An organization that not only offers software, management and support, but also discovers how an organization needs these elements to ensure that its specific processes and business run optimally and to create new growth opportunities.
to drill.
“After the start of our collaboration, TSN has now grown from 4 to 7 locations and national coverage.” – Hans de Wit, Commercial Director & Co-Owner DNA Services
Choice factors
The following factors played a role in the choice of DNA Services:
- Approachability and expertise.
- Support available both remotely and on location.
- Broader IT service provider: management, security and development interfaces / links.
The collaboration started last year and included complete IT management including security services and various software integrations. DNA Services provides weekly on-site support, so that there is also interaction with the users. The IT service provider TSN also supports Groen in the field of software development. “By choosing DNA Services as an IT partner, we can achieve our objectives and acquire the right knowledge,” Andries emphasizes. “We experience
how valuable this collaboration is every day.”
Innovative customer in sustainable transport
Hans de Wit (DNA Services) sees TSN Groen as a wonderfully innovative customer. For example, in the field of making the vehicle fleet more sustainable. He likes to see how TSN Groen's business is now being scaled up. “After the start of our collaboration, TSN has now grown from 4 to 7 locations and national coverage. Furthermore, this sustainable company is now also active in Belgium. In collaboration with our business partners, such as Uniserver, we guarantee customers such as TSN Groen a solid IT environment. This allows our customer relationships to structure their core activities and achieve optimal results.”
Customized service
The starting point of DNA Services is that the customer receives tailor-made service, Hans emphasizes. DNA Services has a strong focus on companies that produce, trade or transport something - such as TSN Groen. The transition to the cloud is in full swing in those industries and at the same time continuity is very important. Reason enough to collaborate with Uniserver, the largest in the Netherlands
cloud service provider. “Uniserver's IaaS platform supports us optimally, because we can determine ourselves which components we use in our services. We have the IT environment
from TSN Groen itself with components such as security services, software development and various software integrations. Uniserver facilitates us with their cloud services, so that we do not have to worry about things like hardware and infrastructure management. And because our customers do not have to invest in knowledge and hardware, they benefit from predictable costs and can work anytime, anywhere on any device.”
Collaboration Uniserver and DNA Services
“As a cloud service provider, we offer our partners scalable services,” says Alfons Zeinstra, Account Manager responsible for the collaboration with DNA Services. “We develop, manage and renew these services - such as computer capacity and workplaces - that partners can flexibly purchase and use on a monthly basis to meet the IT needs of their customers. We can deploy these services immediately, resulting in a short delivery time for an IT project. DNA Services is a Uniserver partner that is experiencing rapid growth. Because Uniserver can offer its services quickly and flexibly, we can ensure that DNA Services can focus on their own customers and continue to grow.”
Alfons describes the model as follows: Uniserver supplies the engine (IT infrastructure and services), the partner (DNA Services) builds the car around it and the end customer (TSN Groen) – sits behind the wheel and determines the direction. “We ensure that the engine keeps running and is very flexible. For example, a logistics service provider may need a larger engine than the bakery on the corner. But even if the engine needs to become heavier because TSN is growing, we can adjust this quickly and flexibly. This way we can add or remove workplaces on a daily basis, for example if an intern is added. In the meantime, the customer can continue driving.” And, Alfons emphasizes, everything is done with a major focus on safety. “Our environment is constructed very safely. That is also necessary in this day and age. Whether it concerns repelling a DDOS attack, or storing backups of data in such a way that a hacker cannot change or delete the data.”
Sustainable growth leads to awards
TSN Groen has now won various prizes and awards due to its sustainable growth. A growth that is partly based on the 'engine' of Uniserver and the 'car' of DNA Services.
For example, during the annual award ceremony in the Netherlands, the CO2 neutral company was selected by the professional jury as the 'Most Sustainable Company in the Netherlands 2021'. TSN Groen received the award partly because of its investments in electric transport and in the activities to ensure the well-being of drivers. 'With this, TSN Groen sets the standard for the industry and their impact is enormous,' said the professional jury.
In January 2022, TSN Groen already won the EZK Energy Award 2021. This Award is presented annually to organizations that distinguish themselves positively with energy savings, sustainable energy generation and/or renewable heat. TSN Groen is called a leader within its industry in the field of sustainability and social involvement. According to the jury report, the company distinguishes itself most through its sustainable energy generation and sustainable business operations.
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