20/10/2025
Why Municipalities Choose Hybrid Cloud with Sovereign Management
The challenge: increasing IT complexity, shrinking resources
Municipalities have ambitious digital ambitions. Citizens expect fast, secure, and accessible services through digital counters, self-service portals, and mobile applications. At the same time, the reliance on technology is growing in virtually every municipal task: from civil affairs and youth care to election processes and basic registrations.
This digital growth goes hand in hand with an increase in IT complexity. Legacy systems hinder modernization, while the laws and regulations surrounding data management are becoming increasingly strict. The Baseline Information Security for Government (BIO), the General Data Protection Regulation (GDPR), and the upcoming NIS2 directive impose requirements that are no longer optional.
And then there's another factor that's increasingly hitting municipalities: staff. There's a growing shortage of specialized IT professionals, and the tight labor market makes it difficult to retain expertise in-house. The question arises: how do municipalities stay in control, with fewer people and higher demands?
For the Municipality of Berkelland, the answer became clear: a strategic partnership with PQR and Uniserver for a full migration to a Dutch, sovereign hybrid cloud.
"The major added value is that we no longer have to worry about day-to-day management tasks. This frees us up to focus on the organization's real needs and supporting our users."
Nenad Vasiljevic, IT Manager, Municipality of Berkelland
The solution: a future-proof and audit-ready hybrid cloud
The municipality of Berkelland opted for a solution that is not only technically robust but also administratively sound. Uniserver offers a cloud environment hosted entirely in the Netherlands, where data remains under Dutch jurisdiction and is managed by Dutch specialists.
The hybrid cloud solution combines the benefits of a private cloud (for control, compliance, and stability) with the flexibility of public cloud features. This allows for rapid scaling up and down during peak demand periods, such as during elections or travel document applications.
In addition, the platform meets the highest standards: ISO 27001, SOC 2, and active preparation for NIS2. This provides peace of mind for audits, internal controls, and municipal accountability moments.
Why municipalities choose Uniserver:
Proven compliance and security: 100% hosted in Dutch data centers
Scalability without loss of control
Partner with sector experience in public services
The impact: from management to direction
For Berkelland's IT department, the transition primarily meant peace and quiet. Daily management tasks, patches, and maintenance have been transferred to a reliable partner. This allows the IT team to focus on strategic projects, such as improving digital processes or innovating with citizen-focused applications.
The cloud environment offers standard backup and disaster recovery, guaranteeing service continuity even in the event of an incident. This increases resilience and reduces operational pressure.
Result for Berkelland:
Better focus on service delivery and end users
Reduction of management pressure and technical complexity
Improved system availability and performance
Prepared for the future: NIS2, EUCS and new requirements
"The collaboration is positive, and we look to the future with confidence."
Municipality of Berkelland
Do you also want control over your municipal IT?
Uniserver supports municipalities with a secure, future-proof Cloudspeaker infrastructure that fully complies with government requirements. Whether you are still un-prem works or is already partly in the cloud seat: our specialists will help you migrate step by step, without losing control.
View the full customer case of the Municipality of Berkelland
